Haulin Assets Moving

Terms And Conditions

  1. Rates have a 2-hour minimum with 30 min 1-hour increment charge. Our mover hourly rate service only includes movers with additional add-ons for additional cost.  Our movers+truck hourly rate includes movers, box truck, equipment, disassembly/assembly of furniture with basic insurance and does not carry any other fees except for upright pianos or spinet pianos.
  2. The customer or a representative must be present during the move and final “walk through”. We need your guidance! It is the customer’s responsibility to do a final “walk-through” of the premises to ensure we have taken all items.
  3. You must pay in full at the completion of the move for any additional hours/services. Method of payments: credit card (Visa/Mastercard/Discover/American Express). All payments are done through www.haulinassetsmoving.com.
  4. If the move requires work other than the job description, Haulin Assets Moving reserves the right to fulfill other obligations before completing additional work. In order to make our schedule on time for the next move, we reserve the right to postpone additionally requested services till our next availability and/or after completion of other jobs that day. (if we can help, we will.)
  5. Haulin Assets Moving will start the clock upon arrival of your move. If we do not receive prior notice of the customer being late, we only offer a 15-minute grace period. After the 15 minutes, the time will start. Please understand that we have multiple moves in one day to get to sometimes. If you are not on time, this can throw our whole day off and have other customers feeling negative towards us. The time will stop when the last piece of furniture is moved or reassembled during your move.
  6. We do not move grand pianos or baby grand pianos. We recommend hiring professional piano movers. We can move small upright/spinet pianos when there are three steps or a short flight that is not longer than the measurement equal to the length of the piano.
  7. Haulin Assets Moving will not move items that we feel are unsanitary conditions or unsafe. If a piece of furniture is extra large or heavy, please purchase the right size crew. The more guys, the more power!
  8. For safety reasons, small children and pets must be out of the work area.
  9. We are often asked to perform tasks that border on the impossible. Haulin Assets Moving will not be responsible for damage caused by non-routine moving including but not limited to, standing pieces on end, sharp turns, overcrowded work areas, difficult stairways, snags and sharp edges in work areas and doorways, handing over balconies, railings, etc., tight squeezes, and damage caused by weather.
  10. Haulin Assets Moving will move no flammables or hazardous material due to safety laws.
  11. Simulated wood products and pressed board have poor structural integrity which does not lend itself to moving or repair. We will move these items carefully but cannot be responsible for damage of simulated wood or pressed board furniture.
  12. The condition of any item(s) boxed by customer are not insured by Haulin Assets Moving and is the responsibility of the customer.
  13. Haulin Assets Moving shall in no way be responsible for the working condition of electronic equipment, grandfather clocks, or any other piece of mechanical equipment.
  14. Haulin Assets Moving assumes no liability or responsibility for any items and cargo placed in the customer’s own vehicle or truck rental services and which Haulin Assets Moving did not transport.
  15. Haulin Assets Moving will not disconnect and reconnect water lines. We can move the items associated to having water lines to their desired spot but, we cannot connect or disconnect the water lines. 
  16.  Please empty the freezers/refrigerators contents for safe moving. We are happy to load these last and unload them first.
  17. Haulin Assets Moving will not repair pressed board or simulated wood furniture. Much of the budget priced furniture today is made from a pressed wood or wood byproduct material w/ a photograph of woodgrain attached. This type of material is not structurally strong, especially if it has screws. It is not repairable and we have seen it crumble from the smallest vibrations riding in a truck across town. We will do our best to move it successfully for you.
  18. If you are moving a tv, please have a box for the tv. We will not be able to put it in the truck unless it is in a box. Just wrapping with blankets and/or saran wrap will not protect your tv as much as you think. One bump from the road can damage the tv if it is not packed correctly (Boxed).
  19. We do require a 48-hour advance notification to cancel your scheduled move in order to receive full refund. If we are notified within the 48-hour window, we will only refund 50%.
  20. The right is reserved by Haulin Assets Moving to repair or replace any damaged item(s).
  21. Damage claims must be noted on the contract at the completion of move.
Haulin Assets Moving

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